Making the Case for Investment in an Integrated   Continence Service

Making the Case for
Investment in an

Integrated
Continence
Service


A Source Book for Continence Services


The Continence Foundation

307 Hatton Square, 16 Baldwins Gardens, London EC1N 7RJ
Tel: 020 7404 6875 Fax: 020 7404 6876
E-mail: continence.foundation@dial.pipex.com

PREFACE
Two key developments make this publication timely: the NHS is re-organising its primary care services into Primary Care Groups (and soon into Primary Care Trusts); and the Department of Health has issued guidance on best practice for the delivery of continence services. This guidance, prepared by an expert working party, results from concern at Ministerial level about weaknesses in the current service.

But it is unlikely that many PCGs or PCTS will give high priority to continence services unless the arguments for investing in them are powerfully deployed.

This booklet brings together relevant facts and figures from which continence specialists can make a compelling case. It relates primarily to England but can readily be adapted to use elsewhere in the UK.

In producing this booklet we have had much valuable help from Veronica Haggar (Association for Continence Advice), Sue Thomas (Royal College of Nursing Continence Care Forum) and Mandy Wells (representing Incontact); and their organisations together with the Association of Chartered Physiotherapists in Women's Health lend the publication their support.

David Pollock
Director
The Continence Foundation
March 2000

CONTENTS

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda
MAKING THE CASE FOR INVESTMENT IN AN INTEGRATED CONTINENCE SERVICE


1. THE NEW NHS GUIDANCE
The Department of Health has issued guidance (Department of Health, 2000) on continence services which sets out the need for

identification at primary practice level of all patients with incontinence;

full assessment leading to first-line treatment in the primary care setting, with treatment/ management plans agreed with individual patients;

integrated continence services, run by a Director of Continence Services who would usually be a specialist continence nurse or physiotherapist, bringing together under agreed protocols and procedures primary, secondary and tertiary care, including specialist diagnostic and treatment services;

continence services to be comprehensive, embracing urinary and faecal incontinence, children and adults, at home and in homes, and bringing together all relevant health disciplines, social, educational and psychological services, users and carers (
see also section 13. )

The guidance does not explicitly recommend joint commissioning of a continence service by more than one Primary Care Group (or Primary Care Trust) but it is implicit throughout that this is what is intended. For example, the Guidance states in para. 3.2 that "properly integrated continence services should . . . be based upon and evolve from local continence advisory services" (which typically do cover more than one PCG); and the pattern recommended - with the integrated continence service sitting between primary practices and the local acute NHS Trust and working in liaison with various local authority services - fits best a model where several PCGs or PCTs are collaborating.

This booklet does not seek to summarise the Guidance, copies of which are available on the Department of Health website at http://www.doh.gov.uk/continenceservices.htm. Rather, its purpose is to provide in ready-reference format the information Continence Specialists will need to promote the case for full implementation of the Guidance to those responsible for commissioning continence services, notably local Primary Care Groups (and in the near future to Primary Care Trusts).

Given that the new policy has not been issued as expected as near mandatory "action guidance" but as advice on good practice, and has been circulated only to selected members of the boards of health authorities, NHS trusts and primary care groups, the degree to which it is implemented will depend even more heavily than had been expected on assiduous and well informed lobbying by continence specialists.

We hope that the booklet will be of assistance. It presents the information topic by topic, with statements, examples and sources, rather than as a developed argument in connected prose. It is thus a flexible resource on the basis of which continence services can make a case for maintaining, adapting and building on whatever has already been achieved locally.

Reference:

Department of Health (2000): Good Practice in Continence Services. Department of Health, London.


1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE


2. THE ORIGIN OF THE GUIDANCE


The new guidance was drafted by an expert group chaired by Professor Paul Abrams of the Bristol Urological Institute. This group was appointed by Paul Boateng, then Under Secretary at the Department of Health, in the wake of considerable public and Parliamentary concern over the inadequacies of some local services (Patients Association, 1998; Anthony, 1998). This was exacerbated when the Government without notice closed a loophole, previously countenanced by the Treasury, whereby VAT could be avoided on NHS purchases of continence pads for home delivery (Continence Foundation, 1998). Protests were successfully coordinated from national level and the Department of Health was led to setup the review group with a remit to draft the guidance.

References:
Continence Foundation (1998): The Politics of Continence. Continence Foundation, London

Anthony B (1997): The Provision of Continence Supplies by NHS Trusts. Middlesex University School of Health, Biological and Environmental Sciences, for Incontact.

Patients Association (1998): The Priority Given to Commissioning Health Services for Elderly People and those with Incontinence Problems by Health Authorities. Patients Association, Harrow, Middlesex.


1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE


3. PREVALENCE OF INCONTINENCE


There is no uniformity of definition of incontinence in the many published studies, but a Royal College of Physicians working party (1995) produced a useful if conservative synthesis of all the studies available to them - this is quoted in section 4 below (Calculating the local numbers affected).

Two other studies are worth noting (on which see also section 8(a)):

(a) A MORI poll (Brocklehurst, 1993) which gave the following percentages of positive answers to the question "Have you ever suffered from any of these health problems? . . . Bladder problems, e.g., leaking, wet pants, damp pants":
per cent
Age
n
Ever
In previous year
In previous 2 months
In previous week
Men          
30-49 867 2.0 1.5 0.8 0.8
50-59 315 5.4 2.5 2.5 2.5
60 701 13.3 7.3 5.3 3.7
Total 1883 6.6 3.8 2.8 2.2
Women          
30-49 921 10.9 7.2 5.4 3.6
50-59 363 15.4 9.1 6.3 5.2
60 840 16.8 11.7 10.2 8.3
Total 2124 14.0 9.3 7.5 5.7
(b) The Medical Research Council team in Leicester have found in a survey of 10,226 adults aged over 40 (constituting a 70% response from those approached) that more than one in three had clinically significant symptoms of bladder problems. Their figures (Perry, 2000) for incontinence are significantly higher than in the MORI poll quoted above or the RCP review quoted in the next section.
per cent
Symptom
Severity
Women Men Total
Nocturia
Twice a night +
20.9 19.9 20.5
Incontinence
Several times a month +
20.2 8.9 14.9
Urgency
Most of the time or overwhelming
8.8 5.4 7.3
Frequency
Hourly +
9.1 6.1 7.8
Straining
Most of the time
0.5 0.7 0.6
Pain
Most of the time
0.5 0.4 0.5
Any of these
38.8 28.5 34.1
Most people with clinically significant symptoms did not find them bothersome or want help, but the numbers who did remain significant: the following are percentages of the total sample:
per cent
Felt need
Severity
Women Men Total
Bothersome
A lot of bother or moderate/severe problem
8.0 6.2 7.2
Want help
Yes
3.8 3.8 3.8
Socially disabling
A lot of impact on activities, social life, relationships, feelings OR quality of life
3.2 2.2 2.8

NB: 3.8% wanting help is 3,800 per 100,000 population aged over 40.

(c) A study by Brenda Roe et al (1996) based on 53% response from a survey of 11,500 people aged 18+ in two areas reported a point prevalence of incontinence at least twice a month of 9%, and a period prevalence of 23%.

References:

Brocklehurst JC (1993) Urinary incontinence in the community - analysis of a MORI poll: British Medical Journal 306: 832-4

Perry S et al (2000): An epidemiological study to establish the prevalence of urinary symptoms and felt need in the community: the Leicestershire MRC Incontinence Study: Journal of Public Health Medicine 22: 3: 427-434

Roe B et al (1996): An Evaluation of Health Interventions by Primary Health Care Teams and Continence Advisory Services on Patient Outcomes related to Incontinence. Health Services Research Unit at Oxford University. ISBN 1 874551 15 4 and ISBN 1 874551 200 (Summary volume available from the Continence Foundation)

Royal College of Physicians of London (1995): Incontinence: causes, management and provision of services. Royal College of Physicians, London. ISBN 1 873240 97 X

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE


4. CALCULATING THE LOCAL NUMBERS AFFECTED


You can apply the percentages quoted above to the national population and to your local population. Alternatively, use the figures from the Royal College of Physicians study (1995). These are for people living in their own homes (see section 7(a) below for those in residential and nursing homes and long-stay hospitals) and are set out in the table below.

If you do not know your local population figures by age and sex, your Health Authority Public Health Department or your NHS Trust will have them.

Alternatively:

in England and Wales, for health authority populations by sex and age, consult "1991 Census: Key Statistics for New Health Areas - England and Wales" (ISBN 011 691 6990) and for local authority populations telephone the Population Estimates Unit (01329 813318) or check the Office of National Statistics website (http://www.statistics.gov.uk);

in Scotland consult the General Register Office website http://www.gro-scotland.gov.uk and in the Data Library click Population Estimates - 1998 mid-year and download table 4 or else obtain "Mid-1998 Population Estimates - Scotland" (ISBN 1-874451-55-9) (the same estimates) from Customer Services, GRO for Scotland, Ladywell House, Ladywell Road, Edinburgh EH12 7TF;

in Northern Ireland consult the website http://www.nisra.gov.uk (look under Statistics/Demography) or contact the General Register Office (tel 028 9025 2032, fax 028 9025 2044, Oxford House, 49-55 Chichester Street, Belfast BT1 4HL) for mid-year population estimates for local authorities; for health board figures, write to the Census Office, Macauley House, 2-12 Castle Street, Belfast BT1 1SA.

Sex & age group Prevalence (%) * UK population** Hence UK total affected Local population Hence local total affected §
  Min Max ( ' 000) Min Max   Min Max
a b c d b x d c x d e b x e c x e
URINARY INCONTINENCE
Women, 15-44 5 7 12,210,000 610,500 854,700      
ditto, 45-64 8 15 6,795,000 543,600 1,019,250      
ditto, 65 + 10 20 5,473,000 547,300 1,094,600      
Total Women     24,478,000 1,701,400 2,968,550      
Men, 15-64 3 19,359,000
580,770
     
ditto, 65 + 7 10 3,798,000 265,860 379,800      
Total Men     23,157,000 846,630 960,570      
Total Urinary     47,635,000 2,548,030 3,929,120      
FAECAL INCONTINENCE
15-64 0.4 0.4 38,364,000
153,456
     
65+ 3 5 9,271,000 278,130 463,550      
Total Faecal     47,635,000 431,586 617,006      
incl. 85+
15
1,089,000
163,350
   

* Royal College of Physicians (1995)

** Office of National Statistics - figures for 1997.

§ e.g., if you have 50,000 women locally aged 45-64, then the minimum number who are likely to be incontinent is 50,000 x 8 / 100 = 4,000 and the maximum number 50,000 x 15 / 100 = 7,500. (Then, if only 2,000 women in this age group are on your local records as having continence problems, you can deduce that at least 2,000 and maybe up to 5,500 have not presented, indicating the need for local awareness campaigns.)

Reference:

Royal College of Physicians of London (1995): Incontinence: causes, management and provision of services. Royal College of Physicians, London. ISBN 1 873240 97 X

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE

5. THE NATURAL HISTORY OF INCONTINENCE

Incontinence can affect anyone at any age, although data are scarce about its incidence, spontaneous remission rates and risk factors (Hamper et al, 1997). Those with a disability may be more at risk.

Nocturnal enuresis is a widespread disorder in children (Johnson, 1998) but is more common in boys (Chiozza, 1998). Urinary symptoms become less common with age in children, but are still reported by a significant number of healthy teenagers (Swithenbank et al, 1998).

In younger adult women stress incontinence is predominant (Thom, 1998) with pregnancy and vaginal delivery as the major risk factors (Foldspang et al, 1998). Menopause is also considered a risk factor but this is not generally backed up by epidemiological studies (Thom and Brown, 1998). Urge and mixed incontinence are more common in older women but still affect 10-15% of incontinent younger women (Thom, 1998).

In adult men incontinence rates increase with age (Malmstein et al, 1997). Enlargement of the prostate and surgical treatment of the prostate are significant risk factors (Diokno, 1998). The overactive bladder accounts for 50% of incontinence in men (Payne, 1998).

Incontinence is most prevalent in the elderly and is particularly common in the frail aged in long-term health care settings. It is associated with cerebrovascular disease, drug usage and environmental factors affecting those with impaired mobility.

Urinary incontinence can be treated successfully in a great many cases with proper assessment and appropriate management (Moilanen et al, 1998, Samuelsson, 1997, Wishaw, 1998). Despite this, a significant number of sufferers do not seek help. Reasons for this may be that incontinence is an embarrassing problem (Jay et al, 1998); it may not be seen as abnormal, and treatments are often viewed as too invasive or unsuccessful (Keller, 1999). (See also section 6.)

Faecal incontinence is an under-reported condition. The problem increases with advancing age (Norton, 1996), being most common in the frail aged in long-term care. The commonest cause of faecal incontinence in healthy women is childbirth trauma (Kamm, 1994).

References:

Chiozza M et al (1998): An Italian epidemiological multicentre study of nocturnal enuresis: British Journal of Urology 81:suppl 3: 86-89

Diokno A (1998): Post prostatectomy urinary incontinence: Ostomy Wound Management 44:54-8, 60

Foldspang A et al (1999): Prevalent urinary incontinence as a correlate of pregnancy, vaginal childbirth and obstetric techniques: American Journal of Public Health 89:209-12

Hamper C et al (1997): Prevalence and natural history of female incontinence: European Urology 32:suppl 2: 3-12

Jay J et al (1998): Urinary incontinence in women: Advanced Nurse Practitioner 6:32-7

Johnson M (1998): Nocturnal enuresis: Urological Nursing 18:259-73

Kamm M (1994): Obstetric damage and faecal incontinence: Lancet 344: 730-733

Keller S (1999): Urinary incontinence: occurrence, knowledge, and attitudes among women aged 55 and older in a rural Midwestern setting: Journal of Wound Ostomy and Continence Nursing 26:30-38

Malmsten U et al (1997): Urinary incontinence and lower urinary tract symptoms: an epidemiological study of men aged 45-99: Journal of Urology 158:1733-7

Moilanen I et al (1998): A follow up of enuresis from childhood to adolescence: British Journal of Urology 81:suppl 3:94-97

Norton C (1996): Faecal incontinence in adults: prevalence and causes: British Journal of Nursing 5: 1366-1373

Payne C (1998): Epidemiology, pathophysiology and evaluation of urinary incontinence and overactive bladder: Urology 51:(2A suppl):3-10

Samuelson E et al (1997): A population study of urinary incontinence and nocturia among women aged 20-59 years: prevalence, well-being and wish for treatment: Acta Obstetrica et gynaecologica Scandinavica 76:74-80

Swithenbank L et al (1998): The natural history of urinary symptoms during adolescence: British Journal of Urology 81:90-3 Thom D (1998): Variation in estimates of urinary prevalence in the community: effects of differences in definition, population characteristics and study type: Journal of the American Geriatric Society 466:473-480

Thom D, Brown J (1998): Reproductive and hormonal risk factors for urinary incontinence in later life: a review of the clinical and epidemiological literature: Journal of the American Geriatric Society 46:1411-1417

Wishaw M (1998): Urinary incontinence in the elderly: establishing a cause may allow a cure: Australian Family Physician 27:1087-1090

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE

6. THE ICEBERG EFFECT

Having worked out the numbers of people locally, by sex and age group, who are (from the national figures) likely to be having continence problems, and knowing how many you are already helping, you are in a position to work out how many people you are missing and in what age/sex groups they fall - see example at footnote § to the table in section 4.

This will help you to plan proactive work to identify patients with incontinence, as required in the NHS Guidance. Such work may include not only changes of practice in the primary care setting (clear invitations to raise the subject, training in sensitive ways to talk about it, positive "screening" of people in high-risk groups, etc.) but also publicity and awareness activities (firmly laid down in the new NHS guidance as the responsibility of the integrated continence service).

In arguing the importance of proactive work to identify patients with incontinence, you should rely on:

(a)     the continuing strength of the taboo on talking about incontinence. It is seen as a reversion to childhood, and many people feel they are in some way to blame for it. The taboo, reinforced by the continuing (if weakening) taboos on nakedness and talk about sex, makes many people extremely reluctant to present - as of course do feelings of shame about personal dirtiness and smells: see Brocklehurst (1993), Norton (1988).

"I've not gone out for nine years for fear of wetting someone's chair or car seat" - caller's sobbing answerphone message to Continence Foundation Helpline, March 1999.

(b) the widespread misapprehension that there is no cure (or no cure short of surgery) for incontinence: this is evident from remarks made by callers to the nurses on the Continence Foundation Helpline; see also Keller (1999).

References:
Brocklehurst JC (1993): Urinary incontinence in the community - analysis of a MORI poll: British Medical Journal 306: 832-4

Keller S (1999): Urinary incontinence: occurrence, knowledge, and attitudes among women aged 55 and older in a rural Midwestern setting: Journal of Wound Ostomy and Continence Nursing 26:30-38

Norton PA et al (1988): Distress and delay associated with urinary incontinence, frequency and urgency in women: British Medical Journal 297: 1187-9

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE

7. SPECIAL LOCAL CONSIDERATIONS

How is your area different from the average?
What makes it different?
How is that going to affect the service you provide?

(a) Does your area have a higher than average number of people in nursing/residential homes?

The Royal College of Physicians (1995) gave the following incontinence prevalence figures for both sexes (but note that since the time of the studies on which it is based the number of long-term hospital places has been severely reduced so that the incidence of incontinence in nursing and residential homes has probably risen noticeably):

  Urinary Incontinence Faecal Incontinence
Residential Homes 25% 10%
Nursing Homes 40% 30%
Hospital (elderly & elderly mentally infirm) 50-70% 60%

You can obtain the local totals of nursing and residential home beds from Social Services or from the nursing homes inspectorate and calculate the number of people needing continence care:
Sector Local numbers in sector Urinary Incontinence Faecal Incontinence
Prevalence multiplier Local number affected Prevalence multiplier Local number affected
 
a
b
a x b
c
a x c
Res. homes
0.25
0.1
Nurs. homes
0.4
0.3
Hospital
(say) 0.6
0.6
TOTAL

(b) Do you have a large ethnic community that warrants language support or additional female staff?

The Public Health Department's annual report should give an ethnic breakdown of the local population, or you can obtain it from the Community Health Council. Best practice indicates that you should employ patient advocates fluent in the patients' languages and familiar with their cultural norms (Haggar, 1995). With any sizeable population of ethnic minorities, especially of Asian origin, this may argue for additional funding. In addition, a case may be made for additional work to publicise the service and/or provide special clinics in community-based centres.

(c) Is your area rural, making travelling difficult (for you and your clients)?
This is going to impact on the type of service you can provide: home visits will take longer, and clinics will need to be held in more locations (serving smaller average populations) to allow for patients' travelling difficulties. Calculate the average travelling time to do a home visit and liaise with a colleague with a similar but urban population to compare the cost of running your clinics.


(d) Does your area have a large homeless population? Anecdotally there is a link between homelessness (and refugee populations) and incontinence, though as yet no research has been undertaken. However, caring for this community raises logistic problems: consider, for example, pad deliveries to the homeless or their frequent lack of registration with a GP.
(e) Do you have a large number of informal carers?

It is important to provide adequate support for informal carers of people with incontinence since, if the carers are unable to cope, more people will have to be admitted to long-term residential or nursing care (Thom et al, 1997) at substantially increased cost to public funds (see below - section 11) and contrary to Government policy (Department of Health, 1998).

The Department of Health has set it as an objective for health and social services in England to "provide carers with the support and services to maintain their health and with the information they need" in their work of caring: "As a first step [services must] ensure that systems are in place in primary care and in Social Services Authorities to identify patients and service users who are or who have carers." This has to be achieved by April 2000 (Department of Health, 1998). GPs are then required to check annually the physical and emotional health of carers, tell them that they can ask for social services to assess their own needs, and advise them on carer support groups (Department of Health, 1999).

Inevitably incontinence provides a major source of both physical and emotional strain for carers (coping with the feelings of the person cared for, help with toiletting day and night, lifting people unable to move by themselves, constant laundry, lack of personal time, gross intrusion into any social life, etc.) The strain will be demonstrably increased if incontinence is inaccurately assessed and/or inadequately treated, and if inappropriate or insufficient products are supplied and expert support is not available.

A question in the census in 2001 will provide detailed information about carers: meantime the best available information is that in Britain one in every six households (17%) includes a carer: 3.3 million women and 2.4 million men, totalling 5.7 million carers. (Northern Ireland has about 250,000.) Most are in the age range 45-64 but 27% are aged 65 and over. Nine out of ten are caring for a relative (4 out of 10 for parents, 2 out of 10 for a partner). Half are caring for someone aged over 75; nearly 2 out of 10 are caring for more than one person (Department of Health, 1999).

References:

Brocklehurst JC (1993): Urinary incontinence in the community - analysis of a MORI poll: British Medical Journal 306: 832-4

Department of Health (1998): Modernising Health and Social Services: National Priorities Guidance 1999/00-2001/02. Department of Health, London, September 1998

Department of Health (1999): Caring about Carers: a national strategy for Carers. Department of Health, London.

Haggar V (1995): Working with Ethnic Minority Communities: Nursing Standard 9(25) Suppl:3-4

Royal College of Physicians of London (1995): Incontinence: causes, management and provision of services. Royal College of Physicians, London. ISBN 1 873240 97 X

Thom et al (1997): Medically recognized urinary incontinence and risks of hospitalization, nursing home admission and mortality: Age and Ageing 26:367-374

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE

8. COMPARING NUMBERS WITH OTHER DISEASES

Incontinence affects large numbers of people but remains a neglected and to some extent hidden condition. Compare the numbers affected by incontinence (based on sections 3 and 4 above) with those affected by various other conditions (all figures are for UK):

(a) Urinary incontinence

Applying Royal College of Physicians (1995):                             2.5 - 4.0 million (see section 5)

Applying MORI (Brocklehurst, 1993) to the population figures from the Office of National Statistics:

People aged 30+
who have experienced incontinence
in the past week in the past 2 months in the past year ever
Men 346,000 429,000 591,000 1,045,000
Women 1,555,000 2,016,000 2,633,000 4,097,000
TOTAL 1,901,000 2,445,000 3,224,000 5,142,000

Applying the MRC percentages for "incontinent several times a month" to the population aged 40+:

Men aged 40+ Women aged 40+ Total aged 40+
1,120,000 2,894,000 4,013,000
(b) Faecal incontinence

Applying Royal College of Physicians (1995):                              432,000- 617,000

(c) Other conditions

Diabetes: 1.4 mn diagnosed, possibly 1 mn undiagnosed (British Diabetics Association)

Parkinson's Disease: 120,000 (Parkinson's Disease Society)

Multiple Sclerosis: 85,000 (Multiple Sclerosis Society)

Asthma: 3.4 mn (Office of National Statistics estimate, quoted by National Asthma Campaign)

Epilepsy: 420,000 (British Epilepsy Association)

Dementia: 700,000 of which Alzheimer's Disease 385,000 (Alzheimer's Disease Society)

References:


Brocklehurst JC (1993) Urinary incontinence in the community - analysis of a MORI poll: British Medical Journal 306: 832-4

Royal College of Physicians of London (1995): Incontinence: causes, management and provision of services.
Royal College of Physicians, London. ISBN 1 873240 97 X

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE
9. LINKING INCONTINENCE WITH NHS PRIORITIES
The National Health Service is under pressure to meet various Government targets and priorities. It can legitimately be argued that tackling incontinence effectively can contribute to this public health agenda:

(a) Good continence services can contribute directly to two of the four priority areas laid down in Saving Lives: Our Healthier Nation (Department of Health, 1999 a): stroke and accidents. (The other two are cancer and mental health, to the second of which a marginal relevance might be argued in terms of the threats to the self-esteem of people with incontinence and to the ability to cope of their carers.)

(i) Stroke: Of the 85% of stroke patients who survive for a week, 42% are incontinent. More importantly, 18% of stroke patients are still incontinent on discharge from hospital (Rudd et al, 1999). Good continence services can not only mitigate the effects of the stroke: they can thereby restore self-esteem and promote efforts at recovery.

(ii) Accidents: Incontinence can cause falls as people with urge incontinence hurry to get to the WC: the risk of falls is increased with urge incontinence by 30% and the risk of fractures 3% (Brown, 2000; Stevenson et al, 1998). The same must be true for those with nocturia who have to find their way to the toilet at night perhaps half awake and in the dark.

(b) The Government have named "promoting independence" as a "national priority", on which Health and Social Services should have a shared lead role (Department of Health, 1998 b). They should seek "to ensure the provision of services which help adults achieve and sustain the maximum independence in their lives", since "availability of timely health and social services in the community can make a crucial difference to the ability of older people to maintain or achieve independence and maintain a healthy active life". The Government has set as an objective to "prevent or delay loss of independence by developing and targeting a range of preventive services for adults" and support for carers. One of the two aims of the White Paper (Department of Health, 1999 a) is "to improve the health of the population as a whole by increasing the length of people's lives and the number of years people spend free from illness". See also section 12(c)(v) below.

Good continence services are directly relevant to this objective since incontinence is a precursor to institutionalisation:

(i) In a sample of several thousand people aged 65+, over a period of nine years "the risk of hospitalization was 30% higher in women following a diagnosis of incontinence . . . and 50% higher in men . . . after adjustment for age, cohort and co-morbid conditions. The adjusted risk of admission to a nursing facility was 2.0 times greater for incontinent women . . . and 3.2 times greater for incontinent men . . . Urinary incontinence increases the risk of hospitalization and substantially increases the risk of admission to a nursing home, independently of age, gender and the presence of other disease conditions, but has little effect on total mortality." (Thom et al, 1997)

(ii) In a sample of 9008 community residents aged 65+, those with urinary incontinence but without cognitive impairment or significant physical disability were 70% more likely to be admitted to an institution (and 20% more likely to die) within five years than those who were continent: see reference for detailed definitions (Rockwood et al, 1999)


(c) The Government's 1999 White Paper Saving Lives: Our Healthier Nation proposes that Health Authorities should make local Health Improvement Plans (HImPs). The preceding Green Paper suggested that these might include action to tackle diabetes and to meet the needs of those with learning difficulties. Both these have relevance to incontinence - as would many other items that might be included in a local HImP:

(i) Only 21% of those with profound learning disabilities are always dry day and night (and the rates for "never wet by day" are 94% for those with mild, 89% with moderate, 82% with severe and 42% with profound learning difficulties) (von Wendt et al, 1990; Smith & Smith, 1998)

(ii) Diabetes leads to peripheral neuropathy which can involve incontinence (Appel & Baum, 1990)

(d) The same White Paper has a number of other relevant references:

(i) "Stress can harm people's physical health" (para 3.11) - the stress imposed on carers looking after people with incontinence is mentioned above (section 7(e)). People with incontinence - especially those who have not sought help or are unaware that help is available - undoubtedly also suffer from stress.

(ii) "The Healthy Citizens Programme . . . aimed at ensuring people have the knowledge and expertise they need to deal with illnesses and health problems" (para 3.29) - the ignorance of many people about incontinence and the treatments available needs to be dispelled by public awareness campaigns such as are urged as "critical" in the Guidance. The White Paper then identifies three strands for the programme: NHS Direct, health skills and expert patients:

- The NHS is providing the NHS Direct telephone service and website, both of which deal with incontinence.

- Health skills which could well be seen as covering preventive exercising of pelvic floor muscles, especially before or during pregnancy. The White Paper cites skills related to asthma and arthritis - you can note that coughing caused by asthma may exacerbate or precipitate stress continence, while arthritis can cause functional incontinence.

- The expert patients programme is to help people deal with chronic illness. There are many skills related to coping with chronic incontinence: for example, pelvic floor exercises and intermittent self-catheterisation.

(e) In the chapter of Making a Difference (Department of Health, 1999 b) devoted to enhancing the quality of care, the Department of Health picked out continence as one of eight "fundamental and essential aspects of care" which sometimes fell "below acceptable standards" (para. 7.9).

(f) Given that elderly people in particular are affected by incontinence, it is highly relevant that the Government are planning to produce in autumn 2000 a National Service Framework for Older People (Department of Health, 1999 c). Any such framework must include reference to incontinence. "The National Service Framework for older people will set national standards and define service models for NHS care of older people; put in place strategies to support implementation of those models; and establish performance measures against which progress within an agreed time scale will be measured. It is being developed with the assistance of an external reference group and a number of task groups which bring together health professionals, service users and carers, health service managers, partner agencies and other advocates." - quoted from the Government's response to the House of Commons Health Committee's report on long term care (15 July 1999 - see http://www.official-documents.co.uk/document/cm44/4414/4414.pdf). The prospective Framework is referred to in para. 9.4 of the Guidance on continence services. (Better Services for Vulnerable People, EL(97)62, referred to in the Guidance at para. 1.6 relates to continuing care and will feed into the National Service Framework.)

(g) Reference is also made in para. 9.4 and in some of the preceding sections of the Guidance to the Performance Assessment Framework. Details of this can be found on the Department of Health's website at http://www.doh.gov.uk/indicat/ from which both the High Level Indicator Set and the Clinical Indicator Set can be can be accessed. (The former are more relevant to community services, the latter to acute services but none of the indicators has specific reference to incontinence.)

(h) The Guidance (para. 9.4) also refers to the proposed Commission for Care Standards: this is the authority the Government proposes to create in England to carry out the inspection and regulation of residential and nursing homes, children's homes, domiciliary social care providers and other services. Its inspectors will combine social and health care skills, including nursing. The plan was originally for eight regional commissions. (Department of Health, 1998 b).

(i) The Department of Health is promoting a benchmarking exercise for incontinence under the "Making a Difference" initiative. Pilot exercises are being conducted during 2000 with a view to Nursing Directors being issued, maybe early in 2001, with a set of benchmarks against which to measure their services. There might, it is thought, be eight or ten "multiple choice questions" to apply (probably) to a representative sample of patients and thus produce a quantified profile which can be compared with results elsewhere. [Note: This has now been published.]

(j) The Audit Commission report on district nursing (Audit Commission, 1999) found significant weaknesses in the sample Trusts they surveyed in the assessment of incontinence (see section 12(c)(v)). The new Guidance quotes the Commission's report: "In practice district nurses implement a conservative care plan focused on managing the problem rather than treating the underlying causes". All local auditors will have followed up that report and many of them will have used the work on incontinence as a feature of their local audit. Local audit reports have been or will shortly be submitted to NHS Trust Audit Committees and will include recommendations for rectifying any failings. Copies of such reports should be obtainable from Directors of Nursing. Follow-up investigations of district nursing by local auditors may be expected in 2-3 years' time, when implementation of recommendations in this year's reports may be reviewed or incontinence assessment may be audited for the first time.

(k) One of the Government's major concerns is to reduce waiting lists, including those for appointments with consultants (Department of Health, 1998 a). In some areas people with incontinence are referred far too quickly to urologists or (uro)gynaecologists when they could well be assessed, treated and often cured in nurse-led clinics by nurses or physiotherapists. See also section 12(c)(iv).

References:

Appell RA and Baum N (1990): Neurogenic Bladder in Diabetes: Pract Diabetol 9(4): 1-4. Audit Commission (1999): First Assessment: a review of district nursing services in England and Wales. Audit Commission, London

Brown J (in press): Urinary incontinence: does it increase risk for falls and fractures? Journal of the American Geriatric Society 48(7)

Department of Health (1998 a): The New NHS: Modern and Dependable: A National Framework for Assessing Performance: consultation document. Department of Health, January 1998

Department of Health (1998 b): Modernising Social Services: Promoting Independence, Improving Protection, Raising Standards. Department of Health, November 1998

Department of Health (1999 a): Saving Lives: Our Healthier Nation (Cm 4386). The Stationery Office, London, July 1999.

Department of Health (1999 b): Making a Difference: strengthening the nursing, midwifery and health visiting contribution to health and healthcare. Department of Health, London, July 1999. ( See http://www.doh.gov.uk/nurstrat.htm  )

Department of Health (1999 c): Modernising Health and Social Services: National Priorities Guidance 2000/01-2002/03. Department of Health, London, December 1999 (See http://www.doh.gov.uk/npg/ )

Rockwood et al (1999): A brief clinical instrument to classify frailty in elderly people: The Lancet 353: 205-206.

Rudd AG et al (1999): The National Sentinel Audit for Stroke: a tool for raising standards of care: Journal of the Royal College of Physicians 33: 460-464.

Smith PS and Smith LJ (1998): Promoting continence training for people with learning difficulties: Journal of Community Nursing 12: 18-25

Stevenson B et al (1998): Falls risk factors in an acute-care setting: a retrospective study: Can J Nurs Res 30(1): 97-111.

Thom et al (1997): Medically recognized urinary incontinence and risks of hospitalization, nursing home admission and mortality: Age and Ageing 26: 367-374

Tinetti ME, Williams CS (1997): Falls, Injuries due to Falls, and the Risk of Admission to a Nursing Home: New England Journal of Medicine 337(18): 1279-84

von Wendt L et al (1990): Development of bowel and bladder control in the mentally retarded: Developmental Medicine and Child Neurology 32: 515-518

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE

10. QUALITY OF LIFE
Many studies have identified the impact of incontinence on quality of life and some key themes emerge:

- Distress
- Embarrassment
- Inconvenience
- Threat to self esteem
- Loss of personal control
- Desire for normalisation

- see Button et al (1998). People who are incontinent have a significantly lower health status and subsequently great health needs (Roe et al, 1996).

Quotes from patients make compelling reading. Try to include quotes from your own patients, particularly ones that give a local feel.

"Incontinence is soul shattering. It can completely ruin the lives of those of us who are affected by it. Humiliation, degradation and shame are familiar feelings that we experience when facing incontinence. What is important for us all to appreciate now is that this suffering is not necessary. There are a great many things that can be done to resolve incontinence. The problem is finding people who are able to offer the help and advice that is required."

        Person with incontinence, writing to Incontact: White (1997)

"The doctor asked me to have an operation but I cancelled it. I do not want to tell him because he will get angry with me. I don't want an operation, I want some tablets or some other medicine to help"

                                                        (Department of Health, 1994)

Mitteness (1987) was the first person to suggest that successful management of incontinence can effect person's self esteem. Johnson et al (1998) showed an independent positive association between urinary incontinence and poor self-rated health. Skoner (1994) in a small study showed that successful self-management gave a feeling of control and normality.

Roe et al (1996) identified as indicators of successful/effective management:
that the consumer is able to:

seek help early
openly discuss the problem
identify some positive aspect of incontinence.

and that the healthcare professional is able to:

provide explicit pro-active documented care plans to the consumer
involve the consumer in the choice of management or treatment
consider the consumer's views

"The continence advisor has helped me retain my dignity."

                                                        - patient quoted in NHS (1994).

References

Button D, Roe B, Webb C, Frith T, Colin-Thomé D, Gardner L (1998): Continence: Promotion and Management by the Primary Health Care Team.: Consensus Guidelines. Whurr Publishers, London.

Department of Health (1994): Incontinence. Department of Health, London

Johnson TM 2nd, Kincade JE, Bernard SL, Busby-Whitehead J, Hertz-Picciotto I, DeFriese GH (1998): The association of urinary incontinence with poor self-rated health: Journal of the American Geriatric Society 46(6): 693-9

Mitteness LS (1987): The management of urinary incontinence by community-living elderly: Gerontologist 27(2) 185-193

NHS Executive (1994): Incontinence: Citizens' Charter booklet. Department of Health, London.

Roe B, Wilson K, Doll H, Brooks P (1996): An Evaluation of Health Interventions by Primary Health Care Teams and Continence Advisory Services on Patient Outcomes related to Incontinence. Health Services Research Unit, Department of Public Health and Primary Care, University of Oxford.

Skoner MM (1994): Self management of urinary incontinence among women 31 to 50 years of age. Rehabilitation Nursing 19(6) 339-347

White H (1997): Incontinence in Perspective. Chapter in Getliffe K, Dolman M (1997): Promoting Continence. Baillière Tindall, London

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE

11. CLINICAL GOVERNANCE
Clinical Governance means

(a) ensuring that all the elements of the care your service delivers are evidence based and clinically effective and

(b) checking on this by integrating the routine use of audit into the whole process of providing the service.

This does not mean simply ensuring that actual treatment conforms to best standards: it also requires that you ensure that treatment is offered and delivered to everyone for whom the evidence shows it would be beneficial.

There is a substantial evidence base on the treatment of incontinence - urinary incontinence in particular - covering proactive identification, assessment, treatment and management of the condition. This evidence has been recorded at national and international level and brought together in four main documents published by recognised organisations over the last few years.

These documents provide information on procedures and interventions that are clinically effective and strategies for care within primary health care that are proven and measurable.

They are:

Agency for Health Care Policy and Research: Urinary Incontinence in Adults: Acute and Chronic Management. Clinical Practice Guideline, No. 2, 1996 Update, U.S. Department of Health and Human Services, Public Health Service
Button D, Roe B, Webb C, Frith T, Colin-Thomé D and Gardner L (1998): Consensus Guidelines: Continence: Promotion and Management by the Primary Health Care Team. Whurr Publishers, London
Brocklehurst J, Amess M, Goldacre M, Mason A, Wilkinson E, Eastwood A and Coles J (editors) (1999): Health Outcome Indicators: Urinary Incontinence. Report of a working group to the Department of Health, National Centre for Health Outcome Development, Oxford.
Abrams P, Khoury S and Wein A (editors) (1999): Incontinence, 1st International Consultation on Incontinence. World Health Organisation and International Union Against Cancer, Plymbridge Distributors, Plymouth.


The Guidance is explicit about the need for audit. It can be used to measure the level of care being achieved: guidelines and indicators can then be introduced to improve areas where there is a deficiency in care delivery.

Two audit tools are available for use by all members of Primary Health Care Teams. Both have been extensively piloted and peer reviewed. The first is recommended in the Guidance; the second has been found by some to be easier to use:

Royal College of Physicians (1998): Promoting Continence: Clinical Audit Scheme for the management of urinary and faecal incontinence. Royal College of Physicians, London. This is mentioned in the Guidance on continence services.
Cheater F, Lakhani M and Cawood C (1998): Audit protocol. Assessment of Patients with urinary incontinence. Eli Lilly National Clinical Audit Centre, Leicester.


By using the information in these sources Continence Services can demonstrate to Primary Care Groups that continence services can - and should - be provided that are evidence based and clinically effective.

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

     RETURN TO TOP OF PAGE
12. THE COST OF INCONTINENCE TO THE NHS

Wagner and Hu (1998) have estimated the overall cost of incontinence to the US economy at $26 billion and the cost per person affected at $3,565. American costs cannot be directly translated to the UK but their study clearly indicates that the cost of caring for people with incontinence is significant. Even in such a huge budget as that of the NHS it cannot be ignored. Moreover, there is considerable scope for delivering a more efficient service which would provide improved quality life for those treated and do so at a lower cost per person.

a) Estimating the Overall Cost to the NHS

Although information about NHS costs is difficult to obtain, the following conservative estimate of the total cost to the NHS of treating incontinence can be put forward with some confidence. The great majority of this cost is incurred at primary care level. Note that the estimate does not include any allowance for residential, nursing home or long-term hospital care due solely to incontinence.

The estimate is for England only, but can reasonably be grossed up for the United Kingdom (the population of England is 83.5% of the total UK population). Pro rata estimates for Scotland (8.7%), Wales (5.0%) and Northern Ireland (2.8%) are subject to a greater margin of error.

England only 1998 Total Cost £'000 Cost per 1,000 population * £ Notes on sources (see detailed notes below)
Drugs
22,732 467
Prescription Cost Analysis 1998
Appliances
58,612 1,189
Prescription Cost Analysis 1998
Containment products
69,000 1,400
PQ re NHS Supplies (10.11.99), Euromonitor and industry sources **
Staff costs and direct overheads ***
189,926 3,814
NHS staff numbers from DoH website
Surgery ****
13,325 270
National Schedule of Reference Costs 1998
MINIMUM TOTAL
£353,595,000 £7,178  



* Multiply this figure by your local population in thousands to get an approximate minimum local cost.

** See commentary below.

*** The estimate makes no allowance for overheads beyond direct employment costs - e.g., for appropriate shares of the cost of premises and of ancillary staff.

**** There is a small degree of overlap (surgeons' salaries) between staff and surgery costs.

The total for England of £353,595,000 suggests a total for the UK as a whole of about £423,467,000 - roughly 0.85% or 1/120th of the total cost of the NHS.

(i)    DRUGS

The 1998 edition of Prescription Cost Analysis - England (Department of Health) reveals the following:

[NB: 1999 figures are now available]

1998 Prescription items dispensed (thousands) Net ingredient cost (£) Cost/ item dispensed (£)
Contimin 2.8 £30,200 £10.79
Cystrin 44.7 £561,500 £12.56
Ditropan 140.8 £1,755,400 £12.47
Oxybutinin 827.0 £9,935,500 £12.01
Urispas 77.7 £765,300 £9.85
Detrunorm 1.0 £31,400 £30.13
Detrusitol 114.2 £3,862,100 £33.83
Bladder Instillations / Urological Surgery - 50% only*
59.0

£1,842,400

£31.23
DDAVP etc - 10% only** 19.5 £803,700 £41.23
TOTAL 1,346.2 £ 19,596,100  
Add 16% to cover dispensing cost *** £ 22,731,500  


* 50% only to exclude surgical use.
** 10% only as main use is for diabetes insipidus.
*** 16% oncost advised by NHSE Pharmacy & Prescribing Branch

These totals do not include drugs used in hospitals and NHS nursing homes, but it is thought unlikely that these would add significantly to the overall total.

(ii)   PRESCRIPTION APPLIANCES

The 1998 edition of Prescription Cost Analysis - England (Department of Health) reports:

[NB: 1999 figures are now available]

1998 Prescription items dispensed (thousands) Net ingredient cost (£) Cost per item dispensed (£)
Catheters 503.3 £19,756,300 £39.25
Anal plugs 0.6 £37,600 £65.65
Catheter Valves 11.4 £168,400 £14.73
Sheaths 163.5 £8,990,200 £54.99
Sheath Fixing Strips & Adhesives
17.6

£296,000

S £16.80
Leg Bags 382.1 £14,280,600 £37.38
Night Drainage Bags 417.9 £5,962,600 £14.27
Suspensory Systems 5.2 £116.800 £22.33
Tubing and Accessories 45.9 £490.800 £10.68
Urinal Systems 7.0 £421,800 £60.53
Total 1554.6 £ 50,527.700  
Add 16% to cover dispensing cost * £ 58,612,100  


* 16% oncost advised by NHSE Pharmacy & Prescribing Branch

These totals do not include appliances used in hospitals and NHS nursing homes, but it is again thought unlikely that this omission would add considerably to the total cost, not only because the volume used in hospitals is relatively small but also because they typically obtain their supplies at a considerable discount or even entirely free.

(iii)   CONTAINMENT PRODUCTS

The consumption and cost of absorbent products is not collected nationally and the only reliable figures are for central purchases by the NHS Supplies Authority.

A Parliamentary Question on 10 November 1999 produced the following information for the financial year 1998/99 for England only:

  Quantity ( ' 000 items ) Value
Disposable nappies 11,909 £1,638,000
Incontinence pads - all-in-one 20,119 £7,160,000
Incontinence pads - rectangular 32,816 £2,405,000
Incontinence pads - shaped 44,791 £9,204,000
Incontinence pads - underpad 33,717 £4,181,000
Incontinence pants 5,311 £2,303,000
Incontinence pads - reusable 44 £241,000
Incontinence foam wash 103 £362,000
TOTAL - NHS Supplies only: 148,810 £ 27,494,000

In the same Parliamentary Answer, the Department of Health estimated that NHS Supplies accounts for "around 50 per cent" of the total purchases by the NHS, suggesting that the overall total spend on these items in England is perhaps £55 million a year. This would suggest a UK spend, pro rata to population, of £66 million.

Discussions with the Department of Health show that the estimate of 50% is "soft" and certainly the NHS's purchases are so organised that it is impossible for anyone to speak with certainty of the total. Informal indications suggest that, with local budgets for these products often overspent, many purchases are made under other budget heads; and contacts with manufacturers suggest that the total market may be greater than the Parliamentary Answer indicated.

A much higher figure is suggested by the market research company Euromonitor (1997), who estimated the total UK market in 1995/96 at US$229 mn (about £140 million), of which about 7% was retail sales and the rest institutional - largely NHS. This would set the NHS purchases at around £125 million in 1995/96. Moreover, Euromonitor reported that the total had grown by 81% in previous five years and forecast that the total would grow by 2001 to about $385 mn (about £255 mn).

A more recent report from Euromonitor (1999) estimates that the retail (private purchases) market for incontinence pads in 1998 was worth £11.3 million at retail sales prices, having risen from £7.7 mn in 1996, but includes no estimate of the size of the overall market.

On the basis, therefore, that NHS Supplies' share of the total may be closer to 40%, the value of the total NHS purchases of absorbent products would be about £69 million in England and £82.5 million in the UK as a whole.

(iv) STAFF

The following estimates cover only the staff most directly involved and are for England only:

  Basis of calculation * Approx. average annual cost to NHS ** Total cost
Continence Advisors 375 in post, 100% of time, grade G/H
£27,025
£10,134,396
District Nurses *** 11,430, say 10% of time, grade G/H
£27,025
£30,889,638
Health visitors 10,070, say 1% of time, grade G
£25,662
£2,580,129
Midwives 18,170, say 2½% of time, grade F/G
£23,217
£10,546,141
Practice nurses 10,358, say 5% of time, grade F
£20,811
£10,778,152
Other community nurses 194,500, say 2½% of time, grade D/E
£17,976
£87,408,203
Physiotherapists Approx 580 specialists in women's health and incontinence, say 10% of time
£25,610
£2,970,797
GPs 29,697, say 1% of time
£79,404
£23,580,606
Obstetricians & gynaecologists Consultants: 1,040, say 4% of time
£73,421
£3,054,306
Registrars: 940, say 4% of time
£33,402
£1,255,898
Urologists Consultants: 410, say 10% of time
£73,421
£3,010,253
Registrars: 185, say 10% of time
£33,402
£617,928
Gastroenterologists Consultants: 585, say 2% of time
£73,421
£859,023
Registrars: 335, say 2% of time
£33,402
£223,790
Coloproctologists Consultants: 340, say 7% of time
£73,421
£1,747,415
Registrars: 115, say 7% of time
£33,402
£268,882
TOTAL
£ 189,925,557


* Staff numbers, in w.t.e., are based for nurses, GPs and obstetricians and gynaecologists on statistics on the Department of Health website, for continence advisors on the Continence Foundation's database, and for other categories on estimates from relevant professional associations. Gradings for nursing posts are intended as broad averages and are based on point 2 of grades D and E, point 3 of grades F, G and H. The calculation for physiotherapists is based on point 3 of grade Senior I. The salary taken for consultants is £63,640, for registrars £29,200. The cost of GPs is based on superannuable fees of £52,600 and expenses of £24,700. The percentages of time spent on continence-related work are intended as conservative estimates of the time spent by the category of staff as a whole and are based on discussion with senior representative members of each category of staff.

** Includes only salaries, superannuation and National Insurance. Salaries are at 1999/2000 rates. National insurance is calculated at 12.2% of net salary after deduction of £4,335. In April 2000, NHS superannuation goes up from 4% to 5% and salaries rise by about 3%. This will add approximately £7,500,000 to the total. (A further rise in superannuation to 6% is planned for April 2001.)

*** The Audit Commission (1999) produced survey evidence that the proportion of District Nurses' referrals relating to continence management was 3% and bowel management 2%, but in addition 20% were for assessments of all kinds, and 6% for advising carers and patients: both categories will include a substantial proportion of referrals related to continence. More important, many of their other referrals (e.g., 20% on dressings) would take much less time than the typical incontinence case.

(v) SURGERY

The Department of Health's annual National Schedule of Reference Costs reports the number and average cost of surgery by broad "HRG" categories and is published on the Department's website www.doh.gov.uk/nhsexec/refcosts.htm Each HRG code includes a number of procedures as classified by the Office of National Statistics (previously OPCS). Figures for the number of cases for each OPCS code were provided by the Department of Health Statistics Division. The estimate below, using figures for 1998/99, is based on (a) a conservative assessment of the OPCS procedures relevant to incontinence (no prostate operations are included) and hence the relevant proportion of the total of cases under each HRG code; (b) applying this proportion to the numbers of FCEs and average costs per HRG. This assumes (for want of better information) that the average costs for an HRG category are broadly applicable to the individual OPCS procedures it contains. A very small number of day-cases is included and is separately calculated.

HRG codes Procedure % included Number of procedures Average cost Total cost
L14 Bladder Open Procedures or Reconstruction 36% 1,116 £2,497 £1,003,000
L18/ L19 Bladder Intermediate Endoscopic Procedures 1% 43,313 £571 £248,000
L25/ L26 Bladder Neck Open Procedures (incl. colpo- & other suspensions) 81% 6,779 £1,763 £11,984,000
  TOTAL £ 13,235,000


(b) Estimating Local Costs

The simplest way to calculate local costs is by applying to the local population the costs per 1,000 population in the summary table at the start of this section.

Alternatively you may wish to try to calculate local costs directly. Some cost elements are available locally. Local prescription costs, for example, should be available from your Health Authority's prescribing advisor. You will know your own budget for containment products. You should be able to make some calculation of staff costs using the formulae in the table above (section (a)(iv)) and applying local staff numbers: these should be available from your local personnel office. Information about surgery should be available from the head of the surgical directorate at your local acute NHS Trust - or from its Finance Department.

  Local Cost £ mn. Notes on sources
Drugs    
Appliances    
Containment products    
Staff costs and direct overheads    
Surgery    
MINIMUM TOTAL    


(c) Comparative costs

(i) Care at home as against residential care:    Many older people move into residential or nursing home care as a result of their incontinence. The additional cost is considerable and could in many cases be avoided (usually much to the advantage of their quality of life). Average costs for people placed in residential care at public expense in 1995 were:

      Residential Home care:        £  9,317
      Nursing Home care:             £13,000
      Hospital (long-term care):     £41,912

By comparison, the average cost of services for those in their own homes was:

     Home care:                        £1,590
     Community nursing:            £1,274
     Day care [i.e., day centres] £1,385
     "Meals on wheels":               £396

(Source: calculated from Tables 2.1, 2.2, Royal Commission on Long Term Care (1999) and based on Personal Social Services Research Unit estimates)

(ii) Conservative treatment and cure as against continued use of absorbent products: Providing a patient with incontinence pads costs between £100 and £600 a year in the cost of the pads alone: a percentage has to be added for administration and for repeated re-assessments and for treating any complications (sores etc). By contrast, for a specialist nurse or physiotherapist to spend even as much as ten hours helping the same person to overcome their incontinence by pelvic floor exercises or bladder retraining would cost under £150.

(iii) Conservative treatment and cure as against too early resort to surgery: In some places opportunities for cure by conservative means are not exhausted before patients are referred for possible surgery. The cost for the former in (ii) can be contrasted with the average costs for surgical procedures given in the table above (section 12(a)(v)).

(iv) Treatment by nurses as against urogynaecologists: Prasher et al (1996) reported on an Australian randomised controlled trial comparing treatment of mild and moderate incontinence by nurse continence advisors with treatment by urogynaecologists. Overall results were better with nurse continence advisors, dropout rates were lower and their costs were 30% lower.

(v) Savings from delaying onset of urinary incontinence: The American Federation for Aging Research (1995) has analysed the potential benefits of postponing the onset of the diseases of aging and reported to a White House conference that $8 billion a year could be saved by delaying the onset of urinary incontinence - or, it may be surmised, therefore, by curing it at an early stage.

The scope for higher rates of cure or remission can be surmised from the report by the Royal College of Physicians (1995) that "several studies have shown 70-80% cure or improvement rate of suitable cases in primary care" (quoting O'Brien et al (1991) and Langro-Jansenn et al (1991)) coupled with the findings of the Audit Commission (1999) that the standard of assessments of incontinent patients by district nurses left much to be desired. (In a sample of seven NHS Trusts the scope of actual assessments was compared with a list of key items derived from guidelines on recommended practice. The best Trust completed only 70%, the worst only 31% of the items. Urine tests were carried out for only half the assessments, and only one assessment in six used a frequency volume chart, with two Trusts never using them.)

References:

American Federation for Aging Research and the Alliance for Aging Research (1995): Putting Aging on Hold: Delaying the Diseases of Old Age: an official report to the White House Conference on Aging. American Federation for Aging Research, New York

Audit Commission (1999): First Assessment: a review of district nursing services in England and Wales. ISBN 1 86240 149 7

Department of Health: Prescription Cost Analysis- England - 1998. Department of Health, 1999 (ISBN 1 84182 0458)

Euromonitor (1997): World Survey of Incontinence Products. Euromonitor, London

Euromonitor (1999): Disposable Paper Products: the International Market. Euromonitor, London

Langro-Janssen T et al: Controlled trial of pelvic floor exercises in the treatment of urinary stress incontinence in general practice: British Journal of General Practice 41: 445-9

O'Brien J et al (1991): Urinary incontinence: prevalence, need for treatment and effectiveness of intervention by a nurse: British Medical Journal 303: 1308-12

Prasher S, Moore K et al (1996): The role of the nurse practitioner in a urology service: Br J Urol 77: 502-505

Royal Commission on Long Term Care for the Elderly (1999): With Respect to Age - Long Term Care: Rights and Responsibilities: The Stationery Office, London. ( Also at www.open.gov.uk/royal-commission-elderly/ )

Wagner TH and Hu T (1998): Economic Costs of Urinary Incontinence in 1995: Urology 51(3): 356-361

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

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13. THE NEED FOR AN INTEGRATED SERVICE

In arguing for investment in continence services, you should base your case firmly on the new NHS guidance, which requires an integrated service:

- embracing the range of primary care and community settings, the local specialist continence service, local hospital services and access to regional or national specialist surgical centres;

- taking in awareness work, identification of people affected, assessment, treatment, review of treatment and long-term management for those needing it;

- requiring involvement of service users both in service planning and delivery and as individual patients in the agreement of plans for their management and treatment;

- covering work on faecal as well as urinary incontinence, for children as well as adults, and for people living in homes as well as at home;

- bringing together people in very many disciplines, including GPs, practice and district nurses, health visitors, midwives, specialist continence nurses and physiotherapists, paediatricians and physicians for the elderly, urologists and (uro-)gynaecologists, gastroenterologists and coloproctologists, and the social, educational and psychology services, etc.

- run by a Director of Continence Services who will usually be a specialist continence nurse or physiotherapist.

The local integrated continence service is plainly envisaged as serving several Primary Care Groups: individually PCGs are much too small to support an adequate service - see also section 1.

The need for an integrated service was recognised long before the NHS guidance - see Norton (1995), RCP (1995).

On the desirability of involving users, compare the Audit Commission report on disabilty equipment services (Audit Commission, 2000): the Commission say in their press release: "Users need to be involved and consulted much more closely at all levels of health and social services as well as with manufacturers, to provide equipment that is tailored to users' needs and lifestyles".

References:


Audit Commission (2000): Fully Equipped - The provision of equipment to older or disabled people by NHS trusts and social services departments in England and Wales. Audit Commission, London. ISBN 1 86240 2132.

Norton C (1995): Commissioning Comprehensive Continence Services: Guidelines for Purchasers. The Continence Foundation, London.

Royal College of Physicians of London (1995): Incontinence: causes, management and provision of services. Royal College of Physicians, London. ISBN 1 873240 97 X

1.   The New NHS Guidance
2.   The Origin of NHS Guidance
3.   Prevalence of Incontinence
4.   Calculating the Local Numbers Affected
5.   The Natural History of Incontinence
6.   The Iceberg Effect
7.   Special Local Considerations
8.   Comparing Numbers with other Diseases
9.   Linking Incontinence with NHS Priorities
10. Quality of Life
11. Clinical Governance
12. The Cost of Incontinence to the NHS
13. The Need for an Integrated Service
14. Getting Incontinence on the Agenda

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14. GETTING INCONTINENCE ON THE AGENDA

You should already be quite clear about the responsibilities and structure of your local PCGs: are they operating at level 1, 2, 3 or 4? (Department of Health, 1997) Who are the nurse representatives on their boards? Who are the other board members? What relevant decisions on policy have they already taken? Are they (for example) already collaborating with each other in commissioning joint services in other fields?

The new Department of Health guidance has been sent to the nurse and lead medical board members of all Primary Care Groups and they have been invited to consider its local application and put proposals to PCG boards. You should immediately ensure that the these board members of your local PCGs - especially the nurses - realise the significance of this guidance and you should express your interest in discussing its implementation with them. In particular, point out to them at the earliest possible stage the desirability of joint commissioning by group of PCGs/PCTs. At the annex is an example of the procedure that might be followed by such a group collaboratively commissioning a service.

In consultation with your nurse board members, you may need to lobby others at the appropriate time. Talk to the social services board members, the lay board members and any others - particularly GPs - who have shown any interest in continence services. Use the handout card that comes with this booklet as a means of opening discussion - send it with a brief covering letter outlining its local relevance and asking for an opportunity to discuss it. Follow up this approach if there is no response within a reasonable period.

Talk to local GPs also, starting with those who have shown some interest in the area. Ensure over a period of time that all your local GPs know about the service: experience shows many will quite possibly be in ignorance of it.

Equally important, you should recruit as allies those with whom you will be collaborating if a comprehensive, integrated continence service is commissioned. Ensure that they do not feel threatened by any change in relationships that may be needed locally. Talk with relevant NHS Trust officials and with anyone else in a position of influence locally - not forgetting community health councils and voluntary organisations.

Be realistic and specific. Remember that you are trying to get a bigger share of a limited budget in competition with many other services with strong cases of their own. You need to sell benefits to the boards of your PCGs. It is unrealistic, given the extent of incontinence that you propose should be proactively uncovered, to suggest that you can produce savings in overall costs, but entirely sensible to suggest that you can
:


reduce the average cost of dealing with individual patients - better value for money;

usually bring about cures or improvements in the condition - better clinical outcomes; and

produce happier, healthier, more satisfied patients - and carers. - better quality of life - and good public relations!

Make the most of the strong body of evidence for best clinical practice and draw particular attention to the scope for cure instead of management. In a system of evidence-based medicine, it is not just inefficient but wrong to resort to unnecessary use of pads by failing to apply best practice.

Ensure when an integrated continence service is being planned that the Guidance is adhered to. Note in particular the Annex on the supply of products and the need not only to provide a full range of absorbent products but also to allow access to all prescription products according to clinical need and evidence, even if a preferred prescribing formulary is drawn up.

Look out for opportunities to put the subject on PCGs' agenda, not just in the context of the new Guidance but under a range of different headings, such as:
Audit reports on district nursing - see section 9 (j) above.

Local Health Improvement Plans - continence services should be recognised as one significant way in which to achieve results.

Collaboration between Primary Practices and the Specialist Continence Service - roles, training, standards, etc.

Clinical Pathways - adoption of WHO (1998) or other protocols.

Referral Pathways - local development on basis of NHS guidance.

Audit - Eli Lilly or RCP audit tools to apply to local service -
see section 11 above.

Services to Carers -
see section 7(e) above. (Note that carers themselves can lobby powerfully to get continence services onto the local health agenda.)

Paediatric Services - the Green Paper "Supporting Families" issued by the Home Office in November 1998 and referred to in para. 1.7 of the Guidance provides a general context. Note that the Enuresis Resource and Information Centre (ERIC) is issuing a pamphlet simultaneously with this one (ERIC, 2000).

Collaboration between Health and Social Services - vital in incontinence, which may provide either a high priority for improved collaboration or a model for other services of how to work together - see Department of Health, (1998).

Standards of care in residential and nursing homes - see section 7 of the Guidance makes many detailed recommendations and refers to the standards proposed in the consultation document "Fit for the Future?".

You should also be able to raise the subject with Social Services (perhaps by referring to the cost of their inappropriate treatment of people) and the Education Service (e.g., to discuss the appropriate treatment at school of affected children).

The occasion may arise to raise continence services in the context of reducing waiting lists for consultants' clinics -
see section 9(k).

If you have a local Health Action Zone, this will offer an opportunity to point out that HAZs aim to break down barriers in providing services and that the taboo about incontinence is a substantial barrier that needs to be tackled.

Similarly, a local Healthy Living Centre or other local initiatives may give you an opportunity to push continence to the fore. For example, at Southampton a continence clinic is held at a local leisure centre.

The present opportunities for raising the profile of continence in the NHS and the standard of service it offers are almost unprecedented. Take full advantage of them.
"If only people knew the help they could get" - satisfied client (NHS Executive 1994)
References:

Department of Health (1997): The New NHS: Modern - Dependable (Cm 3807). The Stationery Office, London.

Department of Health (1998): Modernising Health and Social Services: National Priorities Guidance 1999/00-2001/02. Department of Health, September 1998

Department of Health (1999): Fit for the Future? National Required Standards for Residential and Nursing Homes for Older People - consultation document. Department of Health, 1999. See www.open.gov.uk/doh/quality.htm

ERIC (2000): Making the Case to Primary Care Groups for Investment in Services for Children with Night and Day Wetting, Constipation and Soiling Difficulties. Enuresis Resource and Information Centre, Bristol.

NHS Executive (1994): Incontinence: Citizens' Charter booklet. Department of Health, London.

MODEL FOR ACTION AT PCG LEVEL

Prepared by the Continence Foundation in collaboration with:

Association for Continence Advice 020 8692 4680
Royal College of Nursing Continence Care Forum 020 7647 3743
Association of Chartered Physiotherapists in Women's Health 020 7242 1941
Incontact 020 7700 7035

The Continence Foundation is grateful to these companies for grants to help with this project and publication:

    Bard Ltd               Pharmacia Ltd               SCA Hygiene Products Ltd

Published by

The Continence Foundation
A company limited by guarantee (registered in England, no. 2662838) and a registered charity (no. 1014429)

307 Hatton Square, 16 Baldwins Gardens, London EC1N 7RJ Tel: 020 7404 6875 Fax: 020 7404 6876
Helpline: 020 7831 9831 E-mail: continence.foundation@sdial.pipex.com
URL: http://www.continence-foundation.org.uk

April 2000

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[Small corrections made 19 March and 5 April s2001]